Prickly Pear Engineering
Prickly Pear Engineering

Privacy Policy

Last updated: July 22, 2025

1. Information We Collect

Personal Information

When you contact us through our website, we may collect personal information including but not limited to: your name, email address, phone number, company name, and any information you provide in your messages or inquiries.

Usage Information

We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Provide information about our services
  • Process and fulfill service requests
  • Send you updates about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations
3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to legal requests
  • To protect our rights, property, or safety, or that of others
  • With trusted service providers who assist us in operating our website and conducting business
4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

5a. Google Analytics, Google Signals, and Advertising Features

We use Google Analytics, including Google signals, to collect information about your use of our website. Google Analytics collects data such as your device, browser, location, and on-site behavior, and may associate this data with information from users who are signed in to their Google account and have consented to this association for the purpose of personalized advertising.

We may also use Google Analytics Advertising Features, such as remarketing, demographics, and interest reporting. This means that third-party vendors, including Google, may show our ads on sites across the internet based on your previous visits to our website.

You can opt out of Google Analytics tracking and personalized advertising by visiting Google Ads Settings, Google Analytics Opt-out Browser Add-on, or by adjusting your device settings.

For more information, please see the Google Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request data portability
  • Withdraw consent where processing is based on consent
8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: info@PricklyPearEngineering.com

Phone: +27 63 689 4585

Technical Information We Collect

When you submit a form or interact with our website, we may automatically collect technical information such as your IP address, approximate location (city, region, country), Internet Service Provider (ISP), whether you are using a proxy, VPN, or hosting provider, and your browser user agent. This information is used for security, spam prevention, analytics, and to help us better understand and protect our users. We do not use this information to personally identify you, and it is not shared with third parties except as required for these purposes or by law.